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5/28/2010
Customer Support – One Point of Contact
Quality and professional service and support are some of the key values in Mita-Teknik. Fast and competent Customer Support is crucial for optimal operation and reliability, in order for our customers to get the maximum output of their investment.
As a part of our Customer Partnering concept we provide our customers with professional and competent Customer Support. With Product Experts ready to assist you, you are guaranteed fast and professional support in all types of issues related to Mita-Teknik products and system solutions. We offer complete support for technical issues and technical support. This applies to hardware, software and SCADA. Regardless of which Mita-Teknik product the issue concerns, our Customer Support Department immediately take actions to assist you.
Customer Partnering
Customer Support can be reached by telephone or e-mail. Immediately after customer approach, you will receive a confirmation. In cases of minor technical errors and discrepancies, we normally support our customers within 2 days. If it concerns technical support, the project is typically finished within 1 month. Technical support relates to cases where the customer experiences issues in the daily operation, which they would like to have altered or modified. In these matters, Mita-Teknik and our customers, in cooperation, plan how we can solve the issue in the best possible way.
Each issue is analyzed and estimated individually. If the issue is estimated as a critical event, this will get our highest priority. Even if the issue regards communication with a 3. party, we ensure that your wind turbine is running again as fast as possible. We strive to use the experience from our Customer Support to develop and improve our products, technical documentation ect. in order to continuously offer high-quality solutions for our customers.
The efficiency of our Customer Support is founded in the expertise and know-how; our dedicated Product Experts are ready to assist you step-by-step to provide our customers with the best possible experience. With fast support when you need it, we are partnering with our customers from first sales meeting to after-sales-service and support.
2/6/2012
Moving our American offices to Chicago
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To strengthen our American focus, Mita-Teknik is moving offices to the American Wind Capital Chicago.
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12/9/2011
Strategic Restructure of Sales
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We welcome Lars Nyengaard as our new Director of Sales
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8/9/2011
Mita-Teknik as Guest Speaker
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Again this year, Mita-Teknik has been invited as guest speaker to the Summer School of Wind Technology 2011, a master’s level course offered by University of Aarhus and the Engineering College of Aarhus.
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2/6/2012
We are moving our American office
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To strengthen our American focus, Mita-Teknik is moving offices to the American Wind Capital Chicago.
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5/31/2011
Special Gateway Upgrade Offer
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From June 1 to September 1, Gateway 3.4 is together with a new service concept and training sessions offered to current users of WPMS, SERVISYS and Gateway at a special time-limited price.
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5/27/2011
Mita-Teknik is off to Monte Carlo
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June 2-5, Mita-Teknik will participate in finals of the Ernst & Young World Entrepreneur Of The Year 2011 in Monte Carlo. Mita-Teknik will represent Denmark and contend against innovative and forward-thinking entrepreneurs from more than 50 countries.
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5/25/2011
All-Ukrainian Student Programming Olympics 2011
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In May, Lviv National University hosted the second round of the All-Ukrainian Student Programming Olympics 2011. As a global company relying on the competences of skillful programmers, Mita-Teknik is delighted to have been able to participate in this event.
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3/25/2011
Growth Seminar
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March 23, Mita-Teknik opened our doors to Jyske Bank and their local business associates. Jyske Bank is currently organizing a series of on-the-road Growth Seminars which are held at various successful Danish companies.
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3/7/2011
Exhibition Calendar 2011
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In 2011, Mita-Teknik will attend several fairs to show you our latest products and features. Visit us at the fairs and learn more about our Complete Control Concept. We are looking forward to welcoming you at our booth!
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11/26/2010
Entrepreneur of the Year 2010 – National Winner
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Thursday evening, Mita-Teknik won the prestigious Ernst & Young national award, Entrepreneur of the Year 2010. Besides the title as Entrepreneur of the Year 2010, Mita-Teknik was also the winner of the category Globalization, as the best Danish growth company on the export markets.
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11/12/2010
Entrepreneur of the Year 2010 – for the Region of Central Jutland
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Thursday evening, Mita-Teknik won the prestigious Ernst & Young award, Entrepreneur of the Year for the Region of Central Jutland. Mita-Teknik won the competition for the third time – and second year in a row - and is now qualified for the country contest.
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10/29/2010
Mita-Teknik a/s emerged from the Financial Crisis with a healthy result
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Mita-Teknik a/s has recently published the annual accounts for 2009/2010 and it continues to show strong numbers. With a prompt and uncompromising adjustment of the business to the new economic agenda, Mita-Teknik succeeds to continue development of markets and products during the crises.
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10/5/2010
Mita-Teknik Gazelle Company 2010
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Mita-Teknik has been appointed Gazelle Company of 2010. For the seventh time, Mita-Teknik is one of the top Gazelle Companies in Denmark. Mita-Teknik has had strong growth for several years now and is among the fastest growing companies in Denmark.
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8/23/2010
Summer School 2010
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In August, Mita-Teknik visited the Summer School of Wind Technology 2010. As the leading supplier of control systems to the wind industry, Mita-Teknik provided the students with information about control systems and our continuous software and hardware development.
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8/17/2010
Mita-Teknik part of Pilot Plant
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The world’s first combined wave and wind power plant is currently being tested in Denmark. The floating power plant consists of a wave module and three wind turbines. These Gaia-Wind 133-11kW small wind turbines are equipped with Control- and Communication Systems from Mita-Teknik.
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